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The impact of powerful language on the brain

Yesterday morning I was listening to the BBC Today Programme’s coverage of Brexit and the Northern Irish border which featured an interview with hard…

How the right language can help organisations give the impression of control in a crisis

‘I was supposed to know the plot but all I knew was what I saw: flash pictures in variable sequence, images with no meaning…

Don’t treat interpreters like photocopiers: make some effort if you want your speech to make an impact

If you work in Brussels, Geneva or New York there’s a good chance you have been to or spoken at events where there are…

Uber’s New CEO Wants Us To Think He’s One Empathic Dude

A longer version of this article first appeared on The Huffington Post How important is emotional intelligence in a CEO? If…

Boring? Hardly. Brits Can Learn A Lot From Angela Merkel’s Communication Style

This article first appeared on The Huffington Post When I was still a journalist back in the mists of the Greek debt…

Finding Europe’s ‘Red Thread’ in Juncker’s State of the European Union address

Finding Europe’s ‘Red Thread’ in Juncker’s State of the European Union address ‘East to West: Europe must breathe with both lungs. Otherwise our continent will…

How to communicate the impact of grants and ‘projects’

How to communicate the impact of grants and ‘projects’ I regularly work with organisations (bits of the European Commission, NGOs and private philanthropy foundations) that…

How empathetic is your CEO on TV and why does it matter?

How important is it for a CEO to be empathetic during broadcast interviews and speeches? Very, I’d say. Just ask Theresa May or the former…